Gestão de qualidade em saúde: melhorando assistência ao cliente

Vera Lucia  Bonato

doi:10.15343/0104-7809.20113319331

Health quality management: improving support to client

Authors

Vera Lucia Bonato Faculdade de Saúde Pública da Universidade de São Paulo-USP

DOI:

https://doi.org/10.15343/0104-7809.20113319331

Keywords:

Assistance, Health Systems, Quality Management

Abstract

This paper deals with the quality concepts applied to the health segment in all its implementation and planning levels; it
also presents some quality evaluation methodologies that are usually used in different public or private health institutions.

Downloads

Download data is not yet available.

Downloads

PDF (Português (Brasil))

Published

2011-07-01

How to Cite

Bonato, V. L. . (2011). Health quality management: improving support to client. O Mundo Da Saúde, 35(3), 319–331. https://doi.org/10.15343/0104-7809.20113319331