Gestão de qualidade em saúde: melhorando assistência ao cliente: DOI: 10.15343/0104-7809.20113319331

Vera Lucia  Bonato

Health quality management: improving support to client

DOI: 10.15343/0104-7809.20113319331

Authors

Vera Lucia Bonato Faculdade de Saúde Pública da Universidade de São Paulo-USP

Keywords:

Assistance. Health Systems. Quality Management.

Abstract

This paper deals with the quality concepts applied to the health segment in all its implementation and planning levels; it
also presents some quality evaluation methodologies that are usually used in different public or private health institutions.

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Published

2011-07-01

How to Cite

Bonato, V. L. . (2011). Health quality management: improving support to client: DOI: 10.15343/0104-7809.20113319331. O Mundo Da Saúde, 35(3), 319–331. Retrieved from https://revistamundodasaude.emnuvens.com.br/mundodasaude/article/view/552