Critical analysis of Brazil’s quality of life at work programs indexes

DOI: 10.15343/0104-7809.2013372141151158

Abstract

This article examines quality of life at work in 27 organizations awarded the National Prize for Quality of Life by ABQV
(Associação Brasileira da Qualidade de Vida) for a 10-year period. The main target was to analyse the instruments used for
the evaluation, as well as the results of actions adopted by the quality of life programs. A field study with a quantitativedescriptive
research was carried out in two phases. Most (88%) quality of life at work programs were evaluated using specific
instruments such as indicators of the health status and stress of the employees and generic instruments for evaluating
Quality of Life and Life Style. Concerning productivity, 26% of the organizations provided information about turnover and
37% provided information about absenteeism. When correlating the data with the date the program was implemeted, we
concluded that 72% of the organizations showed a lower turnover after the program implementation and 40% showed
a lower absenteeism. At the end of the work, a model for integrated evaluation of quality of working life was presented.