Quality of life at work: perception of nurses and nursing technicians from a hospital da Serra Gaúcha, RS, Brazil

DOI: 10.15343/0104-7809.20164002189198

Abstract

The present study aims to analyze the quality of work life (QLW) through application of the Nursing Questionnaire of
quality of life at work (QWLQ-78), in a hospital in Serra Gaúcha (RS-BR). The sampling made was, for convenience, with
nursing professionals who were at work at the time of data collection and who have agreed to participate in this study.
The questionnaires were applied in November 2014, having been delivered 149 questionnaires, of which 95 were totally
filled The instrument was divided into four domains (Physical/Health; Psychological; Professional; and Personal) and the
data originated from questions relating to the four domains were analyzed in the statistical package SPSS version 20.0.
All domains were classified as satisfactory. A strong correlation was observed between all domains and QLW, notably
in the personal domain (r=0,866), followed by Psychological and Professional Domains (both p=0.819). The lowest
correlation occurred between the Physical/Health domain and QWL (r=0.762) and between this domain and the rest
of others. The study showed a satisfactory perception of QWL among the studied sample. In this way, the development
of several actions involving factors inserted in the four areas tend to elevate the QLW in this institution. Among them,
it could be mentioned the improvement of hierarchical social and family relationships; encouragement of physical
activities and gymnastics; the self-esteem and freedom of expression; the feeling of belonging and fairness; the feedback;
and access to information on the various work processes.